Auto Repair Transparency - The Auto Shop

Auto Repair Transparency at The Auto Shop

Welcome to The Auto Shop – where automotive excellence meets customer satisfaction. At The Auto Shop, we redefine your auto service experience with a commitment to transparency, communication, and convenience.

  1. Our mission is to provide more than just repairs; we aim to build trust through open communication channels. We believe that every customer deserves to be well-informed about their vehicle’s condition, which is why we share images and videos detailing the parts before the repair or replacement.
  2. Your convenience is our priority, and we offer complimentary loaner cars for uninterrupted daily activities. If getting to our shop is a concern, our recommended towing company ensures a smooth transition.

Discover a new standard in auto repair transparency  –
where your satisfaction drives our service.

Your Safety Is Our FIRST Priority!

We think it’s important to advise our customers about the procedures involved in auto maintenance and repairs.

We go above and beyond to demonstrate to you the complexity of our work.

Wouldn’t it be interesting to have a peek into what happens when your car is being repaired or maintained?

We ensure that you are fully aware of any repairs or replacements that are required by providing photographs and information on the items that need to be fixed.

Our dedication to your safety and happiness is based on your faith in our services and your sense of peace of mind.

Communication Focused on the Customer

At The Auto Shop, we take great satisfaction in using a customer-focused communication style. We recognize that openness is crucial when it comes to auto repairs. For this reason, we go above and above by providing our clients with pictures and videos so they can examine the parts both before and after repair or replacement. This not only fosters trust but also guarantees our clients’ knowledge and confidence in the services we offer.

Free Loaner Vehicle for Your Comfort

We prioritize your convenience at The Auto Shop. We provide free loaner cars to our clients to ensure a flawless experience. You won’t have any interruptions to your everyday schedule if your car just needs minor maintenance or costly repairs. We work hard to make auto repairs simple for you, and one of the ways we do this is by offering a free loaner car service.

Available Towing Services

The Auto Shop works with a reputable towing service in case of emergencies or unplanned breakdowns. The towing service is dependable to make sure your vehicle is transported safely and effectively if it needs to be taken to our shop for repairs. You can rely on us to take care of the details, giving you peace of mind and an easy fix in trying circumstances.

See Our Work: Sending Before Images

Do you ever wonder what happens behind the scenes while your vehicle is being repaired? At The Auto Shop, we believe in demonstrating our expertise with visual evidence. Showing you the before images or video helps the customer make an informed decision on auto repairs. These photographs say volumes about the quality of our work and the effort we put into ensuring your car leaves our shop in excellent shape.

Auto Repair Transparency is extremely important to us!

At The Auto Shop, we strive to redefine your auto service experience with a focus on automotive repairs, vehicle maintenance, parts replacement, transparent communication, loaner cars, towing, and customer convenience. Our commitment to your safety is unwavering, and we make it a priority to keep you informed every step of the way. From showcasing the intricacies of our repairs and maintenance to providing complimentary loaner cars and a reliable towing service, we aim to make your experience seamless and stress-free.

The best state inspection Plano Stress Free Hassle Free

Now, take the next step towards hassle-free auto repair. Experience the difference at The Auto Shop today. Contact us for your vehicle’s repair, maintenance, or any automotive needs. Our ASE mechanics are ready to provide you with exceptional service, transparent communication, and the peace of mind you deserve.

Trust us with your vehicle, and let’s embark on a journey of automotive excellence together. Schedule your appointment now, and discover the satisfaction that comes with choosing The Auto Shop for all your automotive needs. Your safety and satisfaction are our top priorities when it comes to auto repair transparency!

Car Care Services

The Auto Shop is your go-to full-service auto repair shop, capable of addressing any issues that may arise with your passenger car or light truck. Our wide range of services includes minor tasks such as windshield wiper replacement, as well as major repairs like transmission work.

Brake systems

The Auto Shop specializes in everything related to brakes for cars and trucks. We provide replacement parts for brake pads, rotor replacements, and anti-lock (ABS) systems.

Additionally, we address all other brake-related issues.

Cooling and Heating Systems

Belts and hoses do wear out. At The Auto Shop, our well-stocked parts department enhances auto repair efficiencies, allowing for the convenient replacement of parts. We also have the capability to promptly order items not currently in stock on a daily basis.

Check Engine Light Diagnostics

If your vehicle’s check engine light is illuminated when you bring it in for repair, The Auto Shop will conduct a comprehensive inspection to identify the underlying issue. Allow The Auto Shop to perform a complete diagnostic test so that you can understand the reason behind the activated check engine light.

Exhaust Systems

Whether it’s muffler replacement or repair of the entire exhaust system, our skilled ASE mechanics will ensure efficient solutions to keep your vehicle running smoothly and environmentally friendly.

Suspension Systems

When the tread on your tires falls below the limit, it’s crucial for the car owner to consider replacement. This isn’t just for your safety but also for the safety of others. The risk of a blowout is significant if the tires are not replaced promptly.

Prioritize safety and replace any worn-out tires.

Jerry Kezhaya owner of The Auto Shop

Celebrating over four decades of automotive excellence, we are proud to share that The Auto Shop has been a trusted establishment in Plano, Texas, for more than 40 years. Since our inception, we have stood the test of time, serving the local community with unwavering commitment and expertise. Our longevity is a testament to the trust and loyalty of our customers, and we are honored to have been a part of the automotive community for so many years.

Throughout this journey, our focus on quality service, transparent communication, and customer satisfaction has remained steadfast. Being a part of the community for over 40 years is not just a milestone for us; it’s a reflection of the relationships we’ve built and the trust instilled in us by our valued customers.

As we look forward to the future, we express our deepest gratitude to the community for their continued support. The Auto Shop remains dedicated to providing top-notch automotive services, and we look forward to serving you for many more years to come. Thank you for being a part of our journey and allowing us to be your trusted automotive partner in the community.

Jerry Kezhaya
President
The Auto Shop

4.6

Trusted by Thousands of customers

“Was very impressed by the great customer service of this auto shop, especially Dustin, who went out of his way to ensure everything was good to go with my vehicle.”

Don Escobedo

“The Auto Shop gave me good service and I’ve been a satisfied customer for years. I wish I could take them with me to Colorado!”

Darren Haffner

“These guys know cars. I was randomly referred to them and glad I was. They were thorough and fair. Something was wrong with my steering on my ride home and they sent someone to come get my car from my house and make it right.”

Ben Harris